PROJECT Timesaver™ for IPA

CollabTel

Integrate communications-based business process automation templates based on the Project Management Body of Knowledge (PMBOK Guide®) 4th Edition Project Management Institute (PMI).

Interactive Environment
CIC 4.0
Pricing
$$$
Solution Type
IPA Template

Description

Integrate communications-based business process automation templates based on the Project Management Body of Knowledge (PMBOK Guide®) 4th Edition Project Management Institute (PMI). It also directly supports the PMBOK Guide® 5th Edition, since changes to this recently released edition are easily adaptable to the current version of PROJECT Timesaver™. Although this Interaction Process Automation (IPA) template is based on the PMBOK Guide®, user organizations can use it without the need for a certified Project Management Professional (PMP), or to follow the entire set of processes within the respective knowledge areas of the PMBOK Guide®.


Starting a new project with PROJECT Timesaver

Managing a project in PROJECT Timesaver Part 1



With PROJECT Timesaver™ you can

  • Capture, prioritize, route, escalate, and track work with stakeholders and project team members.
  • Orchestrate business processes and communications to bridge the gap between the project manager, people, and systems with proven Unified Communications-enabled (UC-enabled) Contact Center technologies and routing engines.
  • Incorporate enterprise applications and extend process automation to various database sources and applications.

Specs

  • Customer Interaction Center 4.0 SU 2 (with SU2-IC-102888)
  • Microsoft SQL Server 2008 R2
  • A mail server for routing emails to Interaction Center
  • A file server to act as a Document Repository

 

Support

For support issues, please email us directly at:

support@collabtel.com

 

For assistance in adapting PROJECT Timesaver™ to your organization, please email to:

elabanca@collabtel.com